The billing period will be from the 15th of each month to the 15th of the next month. Utility bills will be mailed out before the 1st day of each month and are due on or before the 15th of that month. If your bill is not paid by the 15th of the month we will access a fee of $5.00 or 10% of the bill, whichever is greater to your current bill. If your bill is not paid by the 25th of the month a $50.00 non-payment fee will assessed on the 26th of the month with a disconnection of service. Non-payment fee will be assessed.
Online Payment
Online payments can be made at: Paybill Town of Maxton
Telephone Payment
Telephone payment please dial: (866)822-2188.
Free ACH transaction: DOXO
*Note: All payments can be made in the main office or in the designated drop boxes located on the back door of Town Hall and the drive-up drop box located on McCaskill Ave.
New service connection, individuals must come to the Town of Maxton Administrative Offices in person with valid picture id, rental agreement (if not Owner), and complete an application for water service with a meter deposit.
Meter Deposit: Homeowner Renter
$50.00 $150.00
For customers moving from one location to another, the meter deposit can be transferred to your new address. Transfer of service and the meter deposit will only be allowed if all outstanding bills have been paid.
*Note: A new application must be filled out each time that a new water service is requested.
To have service disconnected, the customer must come in to the office with his/her identification to sign a service form. The meter deposit is refundable upon full payment of all outstanding balances. A customer that moves and fails to notify the Town shall forfeit his/her deposit until such time he/she requests service disconnection and customer has no outstanding balances.
***Some services may include labor costs***
Services |
Costs |
|---|---|
| Fire Inspection | $75.00 |
| Sign Permit | $15.00 |
| Zoning Permit | $25.00 |
| Water Deposit (Renters) | $150.00 |
| Water Deposit (Owners) | $50.00 |
| Utility Bill Late Fee | $5.00 or 10% |
| Non-Payment Fee (Utility Bill) | $50.00 |
| Water Tap ¾ | $400.00 |
| Sewer Tap ¾ | $400.00 |
| Water Tap 1” (Commercial) | $500.00 |
| Water Tap 2” (Commercial) | $600.00 |
| Backhoe | $100.00 |
| Mower | $30.00 per hour |
| Sewer Vac | $100.00 per hour |
| Track Loader | $150.00 |
| Truck | $25.00 per load |
| Copies | $0.10 per page |
| Fax (In Town) | $0.50 per page |
| Fax (Out of Town) | $1.00 per page |
| Notary | $5.00 per signature |
| After Hour On-Call | $50.00 (non-emergency) |
| Impact Fee | $200.00 |
| Pull Meter | $50.00 |
| Park Usage | $250.00 |
| Yard Sale | $5.00 |
Tampering
If water meters or hydrants are tampered with the Police Department will be notified immediately.
Adjustments for high water bills only occur on the determination of a leak by a Town of Maxton employee or a certified plumber. Adjustments will not be given until a repair has been made and the customer presents a receipt for that repair to the Town Office. Adjustments will be determined by calculating the six month average water/sewer bill. The number of gallons over the average consumption will be calculated by the per gallon rate and will be deducted from the bill. All adjustments must be approved by the Town Manager and will only be granted once in a 12 month period.
Public Works Schedule
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Water: $17.82 base rate for 0-2500 Gallons
$1.93 for each additional 1000 Gallon used after the 1st 2500 gallons
Sewer: $19.59 base rate or 110% of Water Bill
Garbage: $23.84
Base Rate Total- $61.25
In-Town Customers
Out-of-Town Limits Customers are Charged Double for Water
Water: $35.64 Base Rate for 0-2500 Gallons
$4.06 for each additional 1000 Gallons used after 2500 gallons
Sewer: $39.19 Base Rate or 110% of Water Bill
Garbage: $23.84
Cable: Time Warner
P.O. Box 1109, Laurinburg, NC 28353-1109
1-888-683-1000
Spectrum Customer Service:
1-833-267-6094
Centurylink Customer Service:
1-877-862-9343
Piedmont Natural Gas:
1-800-752-7504